Senior Fraud Investigator

Job Code:


Date Posted:

17 Jul 2020



No of vacancies:




  • The role holder is responsible for fraud monitoring and detection of Bank, including managing and implementing a best in class fraud investigation process. The role holder will interact directly with department for fraud cases.
  • The role holder is also responsible for effective internal and external stakeholder management to ensure that the highest standards of fraud investigations and preventives are met.
  • The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on-boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nation-wide financial inclusion.

Key Responsibilities :

  • Executes strategic fraud prevention & detection direction of the Fraud Management Unit order to protect the Bank from organized crime.
  • Conducts digital fraud monitoring and data fraud detection in timely manner and as per requirements.
  • Develops and maintains expert systems, policy, knowledge and practices, investigate, monitor and analyst fraud attacks across the Bank’s the full product range.
  • Proactively identify profiles, trends and patterns of fraudulent behavior and develop innovative mitigating actions to combat such activity, thus minimizing the risk to Bank. 
  • Establishes and implements long term improvements in systems and processes across the business in order to reduce the overall fraud exposure at any given time. Ensure system performance is optimized and has a strong audit trail.
  • Conduct routine to complex investigations in diversified operations, suspected internal abuse and fraud involving employees/vendors/contractors.
  • Conducts interviews of suspects and witnesses, gathers comprehensive work papers and evidentiary material to support findings and prepare comprehensive reports of findings.
  • Constructs recommendations to line management to close process gaps, mitigate risk and address policy/procedure violations.
  • Constructs recommendations to line of business owners around employment outcomes, provide guidance and input as needed and identify training opportunities.
  • Participates in, or leads investigative related task forces and/or special projects that represents significant loss exposure and/or are highly visible.
  • Formulates and recommends action response to allegations, files crime reports as appropriate, and testifies in court proceedings as appropriate.
  • Prepares reports for management covering investigative details, results and recommended loss and recovery prevention actions.
  • Directs activities of multiple investigators on complex investigations and provide technical guidance to less experienced investigative staff if needed.
  • Functions as a subject matter expert and provide input on learning and development initiatives including training content to ensure team members stay relevant and add value to the team and Bank

  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Law or equivalent
  • Substantial (7 years +) hands-on experience in a Special Investigations Unit (or equivalent) at a financial services firm or a law enforcement agency, investigating matters involving fraud, theft, schemes to defraud, etc.
  • Deep understanding of the financial services regulatory framework, the rules and regulations particular to broker dealers
  • Excellent oral communication and writing skills, including substantial experience in conducting interviews
  • Strong skills in MS Office; Excel, Access, Outlook, Word, PowerPoint, etc.
  • Ability to travel as needed
  • Possess law enforcement relationships and industry partner relationships.
  • Able to identify effective mitigation strategies, analyze, evaluate data and information that results in a thorough investigative effort