Responsibility

• Book & Issue Tickets: Process domestic and international flight bookings, reissuances, cancellations, and refunds.
• Provide Travel Options: Offer clients accurate fare quotes, optimal routes, flight schedules, and baggage rules.
• Handle Changes: Assist clients with schedule changes, flight delays, and rebooking requests.
• Customer Support: Answer customer inquiries via phone, email, or in person in a friendly and professional manner.
• Maintain Records: Keep precise records of bookings, payments, and issued e-tickets