Customer Service Assistant (Freight Forwarding Business)

[May 23, 2024 ]

4 - 4.5 Lakhs MMK

Full Time

Responsibility

- Manage import/ export transshipment, customs clearance, and documentation.
- Handle quotations, bookings, corrections, and amendments.
- Provide real-time shipment updates to clients.
- Address customer inquiries and concerns promptly.
- Collaborate with internal and external teams for smooth cargo shipments.
- Perform other ad-hoc tasks as assigned.

Requirement

- Any graduate.
- Minimum 1 year of customer service experience.
- Familiarity with freight transportation industry and shipping regulations.
- Strong communication skills in English and Myanmar.
- Proficiency in Microsoft Office Suite.

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